I really like what
I see on the CustomCheerMix.com website! How can we
get started?
The first step is to place your order. Once we receive
your order, we put together an order confirmation
for you. We will email you this confirmation. You
will have 24 hours to respond to it so be sure to
check your email (check your junk/spam mail too, it
might end up there). Before your music starts the
production phase, your account page is set up. To
view more about this, please goto http://www.customcheermix.net.
How much does a mix cost?
You can view our current rates by going to PRICES
I love your samples, how much
are they?
The samples are not for
sale! They are actual parts of other mixes made for
other squads. They are there to give you a basic idea
of the mixing style
Can I place a rush order?
Possibly yes, Please contact
us first for rush order availability
first.
I just placed my order, where is
my confirmation?
All order confirmations are manually put together.
You can expect to receive it within 24 hours of submitting
your order (between January and May) and 24 to 48
hours Between June and December).
I received my confirmation, when
will my account page be set up?
For new customers, your personal account page will
be created when your music starts. For returning customers,
your page is the same as what it was last year. You
can access that information at www.CustomCheerMix.net
I had another company make my mix,
but I'm having problems contacting them to do a revision.
Can you fix my mix?
We sure can. Please contact
us first
If I order a custom mix and I choose to have it split
into 2 sections, will I be charged more?
Absolutely not! This is actually an option on the
order form, and we do not charge more to perform this
service.
What is your current turnaround
time?
Turnaround times vary from month to month. Our busiest
months are between June and December. The earlier
you place your order, the better the turnaround time.
During the off season, our turnaround time can run
from a few days to a few weeks. It all depends on
the volume of orders that are currently in.
My School requires all vendors
to be on file, can you supply all available information
for my School?
Yes we can, chances are good that we are already in
your Schools system. If not, we will gladly fill out
their W9 Form and/or supply any other information
needed.
Do you give out free cheer mixes?
No we don't. Every cheer mix is carefully created
for the team ordering it. The process is extremely
time consuming, and guaranteed to be a one of a kind
mix.
I heard a cheer mix on You Tube or another website.
Can you duplicate it?
No. We will not copy another teams music. You can
choose the same songs, but we will not attempt to
duplicate any mix.
Were going to be in Florida for
our Competition, can we meet you guys?
Chances are pretty good that we can meet. We have
attended several nationals competitions in Orlando
and Tampa, and had the opportunity to meet several
amazing squads and their Coaches! Depending on the
amount of orders that are in, we may be able to come
meet you!
Do I have to fill out an 8 count
sheet?
Absolutely NOT! We do offer 2 Eight count sheets which
are available to you. The free "easy 8 count
sheet" is available for you to fill out to tell
us about your ideas for the sections of the routine
(Stunts, Tumbling, Cheer, etc....). The detailed Eight
Count Sheet allows you to place certain sound effects
on certain counts of the routine.
Can I buy a mix that was made for
another squad?
No. every mix that leaves here is custom mixed for
the team who ordered it. These squads raise alot of
money for our services, and it wouldn't be fair to
them if we resold THEIR music to another squad or
individual.
How can I listen to my cheer mix?
Once your cheer mix starts, you will be set up with
a password protected page that you will use to access
your music, invoice, etc.... Once it is set up and
available, the address will be emailed to you.
How do I pay?
This is completely up to you. We accept checks, credit
cards and money orders. If you choose to pay by credit
card, we will send you a pal pal invoice.
How is Custom Cheer Mix different
from other companies?
First off, every company has their own "style"
of mixing, along with different policies, and general
ways of doing business. We back EVERYTHING that is
listed on our website from our PROMISE
to our TESTIMONIALS
